Working at Alphington Lodge Residential Home

One member of staff told us, 'They care about the staff and want to make sure you're well. They are really supportive.' A member of staff commented, 'Everybody is pretty new. It's a nice team. Everybody is supporting each other. I love it.'

Staff received a comprehensive induction, training and supervision, with support to develop and progress if they wished. The provider had created a pathway for care staff to progress and develop, through apprenticeships and other relevant vocational qualifications.

Relatives, staff and health professionals spoke positively about the management team, their commitment, and the improvements made since the manager had been in post. The management team spent time working alongside care staff observing practice.