Working at Alpha Community Care

Risk plans weren't followed, leaving dangerous fluids like paint easily accessible for someone at risk of drinking them.

One person was at risk of drinking 'unsafe fluids'... In the dining room a cupboard had been damaged... tins of paint and other decorating fluids. In clear view and easily accessible

Quality checks didn't spot or fix safety problems like poor risk management and infections.

these systems were not always effective. The systems had failed to identify our concerns relating to risks and, although most of the infection control concerns had been identified, little or no action had been taken

Activities like arts, crafts, gardening and trips are basic and not really matched to what people enjoy, so days feel routine.

activities could be improved and be more linked to people's interests and hobbies. The registered manager was taking action to address this