Last updated: 10 February 2026
"Staff praise the hands-on manager and feel the home is improving, but short staffing left people unsupervised and many miss regular supervisions."
Staff members were knowledgeable about these risks and knew what to do to minimise the potential for harm to people.
Per 2019 comprehensive inspection: 'Staff and relatives were generally happy that the service was moving in the right direction and that improvements were being made.'
Per 2019 comprehensive inspection: 'We did see one unit which was short staffed for a period which meant people were left unsupervised and put at risk.'
Per 2019 comprehensive inspection: 'Staff told us and records showed that a significant number of staff were not receiving regular supervision or an annual appraisal.'
Per 2019 comprehensive inspection: 'Staff were generally positive about the impact the manager was having on the service; one member of staff said, "[Manager's name] gets things done and is very hands on. They listen to what staff say and is working with us."'
Per 2019 comprehensive inspection: 'The provider had recently appointed two activity co-ordinators who were in the process of supporting staff to find out what activities people would enjoy. This information was going to be used to further develop the activity plans for the home.'
Staffing is sometimes too low, leaving people unsupervised on one unit.
Per 2019 comprehensive inspection: 'We did see one unit which was short staffed for a period which meant people were left unsupervised and put at risk.'
Many staff miss out on regular one-on-one meetings or yearly reviews to improve their skills.
Per 2019 comprehensive inspection: 'a significant number of staff were not receiving regular supervision or an annual appraisal.'
Activities are basic and still being set up by new coordinators, without a full varied programme yet.
Per 2019 comprehensive inspection: 'The provider had recently appointed two activity co-ordinators who were in the process of supporting staff to find out what activities people would enjoy.'
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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