Last updated: 9 February 2026
"Strong leadership and a passionate stable team create a supportive culture, but limited activities mean mostly routine personal care."
2022: Assured on preventing infections, safe PPE use, testing, admissions; Per 2019: Robust medicines records without gaps, staff trained in safeguarding, risks well-managed.
Per 2019: Staff said 'I love my job... passion for it', 'feel supported'; many long-serving, staff meetings useful for sharing concerns.
2022: 'There had always been enough staff to meet people's needs throughout the pandemic'; Per 2019: 'sufficient staffing levels... shifts were covered'.
Per 2019: Staff received regular training including dementia care, end of life, MCA/DoLS, with regular supervision every 2-3 months and appraisals twice yearly.
Per 2019 comprehensive inspection: Staff described registered manager as 'strong leader... approachable', felt supported; relatives said 'manager is brilliant... always has time'.
Per 2019: 'People and relatives told us activities offered were limited... During the inspection activities offered were very limited'; recommendation to improve.
Not much activities programme, so the role is mostly routine personal care like washing, dressing and meals.
People and relatives told us activities offered were limited. During the inspection activities offered were very limited.
Staffing is enough for basic care needs but can feel stretched when trying to fit in activities or extras.
Staff told us at times it was difficult to provide activities and support people with current staffing levels.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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