Last updated: 9 February 2026
"Stable supportive team with open management and strong safety, but staffing shortages in mornings lead to agency use."
2022 infection control inspection: We were assured that the provider was using PPE effectively and safely... preventing visitors from catching and spreading infections... making sure infection outbreaks can be effectively prevented or managed. Per 2018: Medicines were managed safely.
Per 2018 comprehensive inspection: The staff team was quite stable and staff spoke of how they worked as a team and were supportive of each other. One staff member said, 'There are a lot of women working here but there are no problems. If we have any issues we just discuss it and sort it.'
Per 2018 comprehensive inspection: Staff and people told us they thought there were not enough staff, especially in the mornings... The registered manager told us that they used agency staff, however, where possible they used the same agency staff.
Per 2018 comprehensive inspection: Staff told us they received training appropriate to their roles... We saw a training matrix which identified all staff training which had been completed and when it was next due for renewal.
Per 2018 comprehensive inspection: There was an open door policy where people and staff could speak with any of the management team at any time. We observed this to happen on the days of the inspection.
Per 2018 comprehensive inspection: There was a large activities room and an activity person was employed four days a week... One resident loved making bread so they purchased a bread maker... trips out once a month.
Staffing is adequate but staff say they feel busy in the mornings and agency workers are used sometimes.
Staff and people told us they thought there were not enough staff, especially in the mornings. The registered manager told us that they used agency staff
Only standard training tracked on a matrix with no specialist courses or funded qualifications.
We saw a training matrix which identified all staff training which had been completed and when it was next due for renewal.
Activities programme has variety from a part-time coordinator but no specialist therapeutic approaches or innovative tech.
an activity person was employed four days a week... purchased a bread maker... ice cream maker... trips out once a month.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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