Working at Allison House

Recruitment files were missing some paperwork like references and background checks, even though checks were done.

Recruitment records were not complete. Recruitment files did not contain all the records to show appropriate checks had been carried out including application forms, references and DBS checks.

Accident records were kept but analysis of patterns to learn lessons was limited.

A review to learn from trends or patterns of incidents was limited. The registered manager recognised that improvements were needed and had started to develop the analysis of information across the home.