Working at Allington Court Care Home
Lye Lane, St Albans, AL2 3TN
Operated by Bupa Care Homes (BNH) Limited
44 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Staff feel well-supported with high morale and enough staffing, but poor risk assessments leave staff unaware of resident risks like falls."
Safety & Risk
3/10
✕
The management team completed risk assessments associated to people's risks, however these were not always detailed and, in some cases, where risk were present staff were not aware of these.
Staff Culture
6/10
✓
Staff felt they were supported by the management team and felt they could approach them. One staff member said, 'I feel well-supported in my role... high level of staff morale... positive work environment... team-building activities...'
Staffing Levels
5/10
!
Staff confirmed there was enough staff to support people. The registered manager had recently increased the number of staff on a shift as they recognised people's needs had changed.
Training & Dev
/10
✕
Management
4/10
!
Managers completed quality audits which covered all aspects of care, and filtered through to an action plan... However, some of these audits did not identify failings in the quality of care.
Programmes
/10
✕
Points to consider
Risk assessments lack detail and staff do not always know about resident risks like falls, making shifts feel unsafe.
risk assessments... not always detailed and... staff were not aware of these. For example, one person had a high risk of falls and was on blood thinning medicine.
Quality checks by managers miss problems like poor risk handling and medication records.
some of these audits did not identify failings in the quality of care. For example, identifying areas of improvement with assessing risks... and medicine management.
Staffing is enough now after a recent increase but no word on retention or agency staff use.
The registered manager had recently increased the number of staff on a shift as they recognised people's needs had changed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews