Working at Allesley Hall

Staff had a good understanding of abuse and the safeguarding procedures that should be followed to report abuse and incidents of concern. Risk assessments were in place to manage potential risks within people's lives.

Staff told us they were well supported and received regular one to one supervision so they could discuss any issues of concern or share good practice. One staff member said, 'I love it here, I would live here myself.'

Staff induction training and on-going training was provided to ensure they had the skills, knowledge and support they needed to perform their roles. Specialist training was provided to make sure that people's needs were met and they were supported effectively.

Staff were well supported by the registered manager and senior team, and had regular one to one supervisions. The staff we spoke with were all positive about the senior staff and management in place, and were happy with the support they received.

A range of activities was available for people to take part in. For example, we saw a large group of people enjoying a reminiscence session where conversation was being held about past Christmases, and what people used to enjoy eating and drinking.