Working at Allerton Park Care Centre

There were enough staff on duty to keep people safe. Most people and their relatives said there were enough staff. However, 1 relative said they felt on occasions there could be more staff in communal lounges. Only 2 staff were new to care and had completed care certificate training, and a further 7 staff had a NVQ or equivalent qualification of a staff team of 55.

There was a mandatory training regime programme in place, with generally a 90% compliance rate. However, we identified that the compliance rate for dementia training was just over 70%, the registered manager told us they would ensure this training was prioritised by staff.

Activities, weekly coffee mornings, coffee and chat sessions and in house exercise activities were advertised in the home. We saw community links with local school, community centre and café and regular outings and visits. However, some feedback from people did refer to being bored at times and not always feeling stimulated when in the home day to day.