Last updated: 9 February 2026
"Supportive management, stable staffing and an open culture shine through, but basic activities and standard training need improvement."
Risk to people living in the service was well managed and people free from risk and harm. Medication was managed well and stored safely.
The service had an open culture where staff and people living in the service were included and encouraged to participate in aspects of running of the service.
The service was staffed on a one to one basis 24hrs a day. And staff worked three to four days at a time and then rotated. Staff we spoke to informed that these shift patterns worked well for them.
Staff received a suitable induction. People were cared for by staff that were appropriately trained to meet their needs. Staff felt supported in their role.
Staff and people spoke very highly of the registered manager and the provider who they informed to be supportive and worked hard to provide an exceptional service.
There were varied activities to support people's social care needs.
Only basic social activities and community outings mentioned, no dedicated coordinator or specialist programmes to vary the role beyond personal care.
There were varied activities to support people's social care needs.
Training is standard with induction and supervisions, but no specialist courses or funded qualifications for career growth.
Staff received on-going training in the essential elements of delivering care.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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