Last updated: 10 February 2026
"Friendly approachable manager and strong safety knowledge, although staff cover shortages between themselves and activities are basic."
Staff understood how to recognise possible signs of abuse... risks were assessed... medicines were managed in a way that kept people safe... good knowledge of the Mental Capacity Act 2005 (MCA) and DoLS.
Staff are very caring... atmosphere within the home is relaxed and friendly... staff meetings... feel able to speak up and voice your opinions.
Relatives told us and we saw there were enough staff available to meet people's needs... Staff told us that they covered any shortages in staff between them.
Staff told us they had received an induction... completed lots of training and regularly complete refresher training... organised an inspirational talk from a person who was registered blind... received supervision on a regular basis.
People and relatives told us that the registered manager was friendly and approachable... Staff told us that the registered manager was approachable and supported them... open door policy.
People were supported to be involved in hobbies and interests... regular shopping trips, meeting family and visiting local attractions... supported with sensory activities... listening to music.
Staff have to cover any shortages between themselves sometimes, which could make shifts busier.
Staff told us that they covered any shortages in staff between them so that people received consistent support which was important to them and lowered any potential anxieties.
Only basic outings, shopping trips and sensory activities, no coordinator or special programmes to make the role more varied.
Relatives told us that people regularly went out and were supported to undertake hobbies and interests that were important to them... regular shopping trips, meeting family and visiting local attractions... one person was supported with sensory activities.
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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