Working at Allendale House
21 George Street, Hull, HU12 8JH
Operated by Ecatsue 2 Limited
22 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.3/10
Key Finding
"Good training, warm team culture and varied activities, but no registered manager and weekend staffing pressures hold it back."
Safety & Risk
6/10
✓
Per 2017 inspection: 'systems in place to ensure people's medicines were safely managed'; minor issues noted with unlocked trolley and unclear temperature process.
Staff Culture
6/10
✓
Per 2017 inspection: staff said 'We are all one big team with one goal' and 'open door policy now'; relatives called it 'warm, friendly place'.
Staffing Levels
5/10
!
Per 2017 inspection: 'staffing levels were sufficient to meet people's needs' but 'It's hard work for the ones that are in on a weekend'.
Training & Dev
6/10
✓
Per 2017 inspection: 'staff training... kept up to date' on topics like moving/handling, medicines, MCA/DoLS; staff said 'Training is really good'.
Management
3/10
✕
Per 2017 inspection: 'the service did not have a registered manager. The manager in post was in the process of applying' but described as approachable with open door policy.
Programmes
6/10
✓
Per 2017 inspection: activity worker organises bingo, quizzes, pub/library outings, craft, external dementia activities, music box, twiddle-muffs.
Points to consider
No registered manager in post, the one in place was still applying for registration.
At the time of our inspection the service did not have a registered manager. The manager in post was in the process of applying to become the registered manager and an application... had been submitted in October 2017.
Staffing is adequate but hard work on weekends at times.
People told us there were enough staff to look after them. One person told us, 'It's hard work for the ones (staff) that are in on a weekend, but things are much better than they used to be.'
Some lapses in medicine storage like an unlocked trolley and unclear process for hot storage room.
On the day of inspection we found one medication trolley was not locked... staff were unclear about the process to follow to ensure the medicines were kept at the right temperatures.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews