Last updated: 10 February 2026
"Staff feel well supported and valued with strong safety measures, but training is basic and activities limited."
Robust safeguarding policies and procedures were in place... The registered manager had systems in place for monitoring incidents and accidents to ensure there had been an adequate response.
Staff told us they felt valued and listened to. One staff member told us, "The manager is very approachable and open to our suggestions and trying things."
There were enough staff to keep people safe. Staff rotas were planned in advance, and we observed sufficient staff numbers during the inspection.
Staff had received training in safeguarding adults and knew how to identify and report abuse. An action plan was in place to support further development of staff supervision.
Staff felt well supported and able to approach the manager with any concerns. Staff told us they felt valued and listened to.
Per 2019 comprehensive inspection: A range of group and individual activities was organised by the service's activities team.
Training is mostly basic mandatory stuff, and they need an action plan to get regular supervisions happening properly.
An action plan was in place to support further development of staff supervision.
Enough staff to get by without rushing, but you see 1 or 2 new faces mixed in with the regulars.
On the whole it is the same faces. There are 1 or 2 new ones, but they are friendly.
No mention of a full activities programme or coordinator in the recent report, just one music session observed.
We observed part of a music session during the inspection.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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