Last updated: 9 February 2026
"Empowering leadership and positive culture keep staff motivated and people safe, but the activities programme lacks structure and training is only standard."
People were protected from the risk of potential abuse and told us they felt safe.
The service promoted a positive culture that was open and inclusive.
There were sufficient numbers of staff to meet people's needs.
Staff told us they received enough training, with one staff member telling us the training was 'Absolutely fantastic.'
One staff member told us the registered manager 'Empowers us to take initiative'.
People said they were happy with the activities on offer at Allan house and they went on holidays.
No activities coordinator or structured programme, so the role is mostly routine personal care with basic outings like holidays.
People said they were happy with the activities on offer at Allan house and they went on holidays.
Only standard training and induction, no specialist courses or funded qualifications.
Staff received support to undertake their role, which included an induction and training.
Staffing is adequate but nothing special, with no mention of low agency use or high staff retention.
There were sufficient numbers of staff to meet people's needs.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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