Last updated: 9 February 2026
"Strong management and safety practices create a supportive team culture, although staffing and training meet basics without standout extras."
Per 2019 comprehensive inspection: 'Systems remained in place to protect people from harm. Staff continued to understand what to look out for... Medicines continued to be managed safely'; 2021: 'We were assured that the provider was using PPE effectively and safely'
Per 2019 comprehensive inspection: 'Staff also told us that they felt very supported and listened to by the registered manager. A staff member said, "I love it here and we get good support from the management team. We work well as a team"'
Per 2019 comprehensive inspection: 'The registered manager told us staffing levels had met people's assessed level of need. On the day of inspection there were enough staff on duty for people to have all their support needs met'
Per 2019 comprehensive inspection: 'Staff confirmed they received lots of training and could always ask for other courses... e-learning here, first aid, fire marshal and dementia training'
Per 2019 comprehensive inspection: 'The registered manager was highly visible working alongside staff and observing their practice. One member of staff told us, "The registered manager is always available"'
Per 2019 comprehensive inspection: 'People had access to a wide range of activities... banjo man and any music acts... bingo and the singers... shopping trips... church, college and local choirs'
Staff numbers meet needs but nothing special, no info on agency staff or staff staying long-term
Per 2019 comprehensive inspection: 'Staff said there were enough staff for the number of people currently living at the service'
Training covers basics like dementia and first aid but no specialist courses or funded qualifications mentioned
Per 2019 comprehensive inspection: 'Staff confirmed they received lots of training... first aid, fire marshal and dementia training'
Varied activities like music, bingo and outings but no dedicated activities coordinator or innovative programmes
Per 2019 comprehensive inspection: 'People told us they enjoyed lots of activities... banjo man... bingo and the singers... shopping trips'
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp