Last updated: 10 February 2026
"Strong management and supportive staff culture, but limited activities and occasional use of extra staff to cover shortages."
Recent 2020 IPC inspection: 'We were assured that the provider was preventing... infections... using PPE effectively... infection outbreaks... effectively prevented or managed.' Per 2020: Good safe processes overall.
Per 2020 comprehensive inspection: 'Staff told us they felt well supported... "We have great support and good training. We have good team work."... open culture where they led by example.'
Per 2020 comprehensive inspection: 'There were enough staff on duty to meet people's needs in a timely manner.' Recent 2020 IPC inspection: 'When additional staff were used to cover shortages there was a procedure...
Per 2020 comprehensive inspection: 'Staff received training relevant to their roles... New staff received an induction... supported to complete the Care Certificate.' Recent 2020 IPC: extra PPE training and competency checks.
Per 2020 comprehensive inspection: 'Alison House was well run by an established registered manager... Staff told us they received good support... "They are brilliant. I can't praise them enough."'
Per 2020 comprehensive inspection: 'People had mixed views about activities. Most felt that opportunities for meaningful activities could be improved and the registered manager was working... to achieve this.'
No activities coordinator or regular programme, so the role is mostly routine personal care.
Per 2020 comprehensive inspection: 'People had mixed views about activities. Most felt that opportunities for meaningful activities could be improved'
Staffing is adequate but they sometimes use extra staff to cover shortages.
Recent 2020 IPC inspection: 'When additional staff were used to cover shortages there was a procedure in place'
Only standard training like inductions and Care Certificate, no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: 'New staff... supported to complete the Care Certificate... Staff received training relevant to their roles'
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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