Working at Alfred House Residential Care Home
29 - 31 Horne Street, Bury, BL9 9BW
Operated by PGP Alfred House Ltd
10 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Supportive hands-on managers and positive culture, but uncertain staff retention and basic training hold it back."
Safety & Risk
8/10
✓
Staff were aware of their responsibilities to safeguard people from abuse. Safe recruitment practices were in place ... Risks to people's safety were assessed and medicines were administered safely. Where accidents or incidents had occurred, there was an evaluation, review and an action plan implemented.
Staff Culture
8/10
✓
The service had a positive and inclusive culture. ... The management team were held in high regard by people living at the home and staff. One member of staff told us, 'The managers really are great, very supportive'
Staffing Levels
6/10
✓
The service provided sufficient staff to meet people's needs. Staff also said there was enough staff to meet people's needs. The staff rota showed at least two care staff on duty during the day plus at least one manager.
Training & Dev
6/10
✓
Staff were up to date with essential training. Newly appointed staff received an induction to prepare them for their job and this involved an assessment of their competency ... The induction included enrolment on the Care Certificate.
Management
8/10
✓
The management team encouraged feedback, led by example and were accessible to both people using the service and staff. One member of staff told us, 'The managers really are great, very supportive and very "hands on" in terms of supporting people.'
Programmes
6/10
✓
There was an activities programme which included quizzes, crafts and film afternoons. ... The service had rented an allotment for one person who enjoyed gardening and growing vegetables. People were able to go on trips throughout the year and had recently had a week long holiday in Llandudno.
Points to consider
Staff numbers are enough to meet needs, but no details on low turnover or avoiding agency workers.
The service provided sufficient staff to meet people's needs. Staff also said there was enough staff to meet people's needs.
Training is up to date on essentials like the Care Certificate, but no specialist courses or funded qualifications.
Staff were up to date with essential training. The induction included enrolment on the Care Certificate.
Activities offer variety like quizzes, outings and gardening, but no dedicated coordinator or specialist therapeutic programmes.
There was an activities programme which included quizzes, crafts and film afternoons. People confirmed they liked the activities on offer.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews