Working at Alexandra Rose Residential Care Home
358 Havant Road, Portsmouth, PO6 1NE
Operated by Riva Limited
32 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Strong safety measures and a positive culture with good training, but staffing is sometimes tight requiring managers to help with care shifts."
Safety & Risk
8/10
✓
2022 inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively... infection prevention and control policy was up to date'; per 2017: 'good systems for the safe management of medicines... staff protected people from the risk of abuse'.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: 'Staff spoke positively about the positive open culture... "I really enjoy working here, the owner and manager have supported me to undertake training"... able to raise issues and make suggestions'.
Staffing Levels
5/10
!
Per 2017 comprehensive inspection: 'There are sufficient numbers of staff... Staff comments included, "There are enough staff" and "On most days there are enough staff, the manager or deputy will also help if needed"'; 2022 report notes measures for COVID-19 related staff pressures.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: 'Records showed staff were up to date with essential training... supported by the provider to obtain a care qualification... one-to-one sessions of supervision, observed practice and a yearly appraisal'.
Management
7/10
✓
Per 2017 comprehensive inspection: Staff comments included '[Name of registered manager] is very approachable and listens to us'; registered manager promptly updated policies and shared info following 2022 inspection concerns.
Programmes
6/10
✓
Per 2017 comprehensive inspection: 'dedicated activities coordinator... Pets as Therapy (PAT) dog... local preschool nursery group visited the home twice a month... group and individual outings... bingo and quizzes'.
Points to consider
Staff numbers are enough on most days but managers and deputies have to help with care shifts sometimes, plus there were COVID staff shortages.
Staff comments included, 'On most days there are enough staff, the manager or deputy will also help if needed'... The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Activities are regular with a coordinator, pet therapy and school visits but no specialist programmes or tech that train staff in new ways to enrich care work.
Opportunities for mental and physical stimulation were provided by activities staff 13 days per fortnight... Pets as Therapy (PAT) dog... local preschool nursery group visited the home twice a month
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews