Working at Alexandra Park Home

People were protected from the risk of being abused. Records confirmed people had risk assessments in place to keep them safe... Staff were recruited to the service following the providers recruitment policy and procedure. People were supported to receive their medicines safely.

Staff told us they could speak to the manager and provider if they needed support. A staff member said, 'Staff morale has really improved, knowing the manager will listen to what we say and act on it is good.' The manager said, 'It's team work here, we are like a family we all support where we can.'

Staff completed training in the following areas: safeguarding, food hygiene, basic first aid, covid-19, moving and assisting, oral health care, autism, nutrition, bed rails, diabetes, infection control and challenging behaviour. Staff told us they received good support and had supervision with the manager.