Working at Alexandra House - Harwich
Marine Parade, Harwich, CO12 3JY
Operated by Methodist Homes
47 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Supportive managers and positive staff culture stand out, but staffing challenges from sickness and outdated infection control hold it back."
Safety & Risk
5/10
!
2020 targeted inspection: not assured infection prevention and control policy up to date; per 2019: good safeguarding and risk systems but some infection control areas like taps needed attention.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: staff said managers supportive and concerns can be raised anytime; new Quality Circle group for staff involvement and sharing good practice.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: sufficient staff observed to meet needs but mixed feedback from staff and relatives about staffing levels, recent sickness affected shift cover.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: staff received regular training on topics like moving and handling, infection control, safeguarding; induction and buddy system in place.
Management
7/10
✓
Per 2019 comprehensive inspection: People, relatives and staff spoke positively about the management team; registered manager accessible and supportive, carries out audits.
Programmes
6/10
✓
Per 2019 comprehensive inspection: designated activity staff with daily programme including music therapy, pet therapy, reflexology by trained staff, quizzes, baking, community trips.
Points to consider
Staffing is adequate but there was mixed feedback and sickness made covering shifts tough sometimes.
we did receive mixed feedback from staff and some relatives about staffing... recently had a period of staff sickness which meant covering shifts had been a challenge
Infection control policy was out of date at the latest check.
We were not assured the provider's infection prevention and control policy was up to date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews