Working at Alexandra House - Gloucester

The service had suitable systems for identifying and responding to allegations of abuse. Recruitment processes ensured that new staff were of good character and suitable to work with people.

All the staff we spoke with told us they loved working at Alexandra House and people living at the home were at the heart of the service.

One staff member said, 'We never use agency and staff have worked here for years and years.'

Staff gave us positive feedback about the management change and told us they felt the registered manager was approachable and communication was good.