Working at Alexandra Court Residential Home

We were assured that this service met good infection prevention and control guidelines. (2021 targeted inspection); Per 2018: Staff demonstrated a good understanding of different types of abuse... Accidents and incidents were monitored by the registered manager.

Per 2018 comprehensive inspection: Relatives also thanked the staff for looking after themselves as well, and they commented they all felt part of the family atmosphere. Staff spoke positively about the registered manager.

Per 2018 comprehensive inspection: All staff members are enrolled onto a level two vocational health and social care qualification when they began working in the service. New staff completed the care certificate.

Per 2018 comprehensive inspection: Staff spoke positively about the registered manager. Comments included 'They know what they are doing, I would feel confident mentioning anything to them' and '[Registered manager's name] is approachable and I have regular supervision.'

Per 2018 comprehensive inspection: People told us there were various activities in the service... band come and play... local baby and toddler groups... 'memory matinee' at a local cinema... rabbit... chickens and rabbits kept on site... worked with a local university on a trial.