Last updated: 9 February 2026
"Staff feel supported by engaged management and safe medicines practices, but no activities programme and inaccessible recruitment records hold it back."
Medicines were managed safely across the home. Clear procedures were in place for the reporting of incidents, accidents and safeguarding concerns to prevent further occurrences.
Staff understood their roles and felt supported by the registered manager. Regular meetings were held with staff where updates about the service were given and staff views shared.
Sufficient numbers of staff were on duty to meet the needs of people. Effective recruitment procedures were in place. Not all of the recruitment records were fully accessible to the registered manager.
Staff felt supported in their role and regular meetings took place to share information about the service. The registered manager engaged with staff and people in a variety of ways to provide information about the service and gather views.
No activities, engagement programmes, creative approaches, or distinctive practices mentioned in the report.
No activities programme or coordinator, so the role is mostly routine personal care.
No mention of activities, engagement, programmes, or creative approaches in the report.
Staffing is adequate but nothing special, and recruitment files are not fully on site for the manager.
Sufficient numbers of staff were on duty to meet the needs of people. Not all of the recruitment records were fully accessible to the registered manager.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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