Working at Alexander Residential Home

Staff told us they were aware of the process for reporting concerns, felt confident to do so and had received safeguarding training. Staff said they had time to read people’s care plans and were able to explain and give examples of how to mitigate risk.

Staff members commented, “The thing I most enjoy is working in a home that cares, we are here for the residents, and we want to give them the best end of life care” and “The management show great leadership and have good honest values that they promote.”

One staff member said, “There is always enough staff, same on a weekend as through the week.”

Staff were supported by the management team with their training and to develop in their roles. The registered managers told us they were planning for the future by training staff to become managers and had a two-year pathway to achieve this.

Staff told us they felt valued by the registered managers and provider. One staff member said, “We recently had a team meeting held by the owner, [Name] is very open to new ideas and pushing things forward.”

The home also worked alongside two local nurseries and a local primary school who attended the home. Residents had also been invited to a local college to attend a Shakespeare event and after tea.