Last updated: 10 February 2026
"Strong leadership, long staff retention with no agency use, good training and positive culture, although activities lack innovation."
Staff understood how to manage any risks... A system was in place to record and monitor any incidents... Accidents and incidents were recorded... evidence of investigation.
Staff told us they loved their jobs and felt well supported... Staff said they loved their jobs and would have no hesitation in recommending the service.
Many of the staff had worked at the home for many years... any absences were covered by the home's own staff so agency staff were not used.
Staff received comprehensive training which was monitored by the registered manager and kept up to date. Specialist training was arranged... Staff were supported to gain further qualifications.
The registered manager led by example working alongside the staff supporting them and making sure the quality of care was maintained.
The service employed an activity organiser... activities such as bingo, arts and crafts and quizzes, as well as individual sessions... manicures.
Activities are regular with a coordinator doing bingo, quizzes, arts and crafts, and manicures, but no specialist programmes or innovative approaches.
The service employed an activity organiser who spent time with people... These included group activities such as bingo, arts and crafts and quizzes, as well as individual sessions. We saw people joined in with a singalong and enjoyed having manicures.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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