Working at Alexander House
131 Stocks Lane, Chichester, PO20 8NY
Operated by Parkside Lodge Health Care LTD
23 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Great leadership, specialist training and supportive team culture, but basic activities without coordination and unclear long-term staffing hold it back."
Safety & Risk
8/10
✓
Staff were knowledgeable about safeguarding... Risk assessments were robust and actions taken to reduce the risk of harm... Systems were in place to manage, administer, store and dispose of medicines safely.
Staff Culture
8/10
✓
A staff member told us, 'I think we are a great team and we communicate well with each other, I feel supported by my colleagues'. Staff spoke highly of the training and felt supported.
Staffing Levels
6/10
✓
There were appropriate numbers of staff to meet the current level of care provision. Staff were visible throughout the home ensuring people's needs were met in a timely way.
Training & Dev
8/10
✓
Specialist training was provided to support people living with dementia. This included living well with dementia, supporting LGBT people living with dementia and 'sundowning'. Staff received regular supervision.
Management
8/10
✓
People, relatives and staff were complimentary of the management and leadership of the home. Staff understood their roles and responsibilities and felt supported.
Programmes
5/10
!
People had access to a range of activities including group activities, entertainment and 1:1 time. We observed activities such as a guest musician and watching horseracing.
Points to consider
Staff numbers are enough for half the residents but no details on keeping staff long-term or using few temps.
The registered manager told us they were operating on half occupancy... There were appropriate numbers of staff to meet the current level of care provision.
Varied basic activities like entertainers, music and chats but no activities coordinator or special creative programmes.
People had access to a range of activities including group activities, entertainment and 1:1 time.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews