Working at Alexander Court Nursing Home

No activities coordinator or varied programme, so the role is mostly routine personal care with just daily chat sessions.

One staff member said, “Every day we have quality moment sessions, where we have time to talk to people and about their ups and downs in life.”

Staffing is adequate with enough people on shifts, but nothing special like super stable teams or no agency use.

There were enough staff deployed to meet peoples’ needs. Staff told us there was always staff on duty to support people safely. One family member said, “There is far less turnover in staff now, which is so much better than before.”

Only standard training to keep staff competent, no specialist courses or funded qualifications mentioned.

Staff were well trained and competent in their roles.