Last updated: 10 February 2026
"Staff feel supported by management with good team morale and safe practices, but recruitment missed reference checks for some staff."
Medicines were managed safely for people. Risks to people were identified, assessed and reduced. Staff had a good understanding of safeguarding.
Staff told us morale was good amongst the team. One member of staff said, 'I am very happy working here...'
There were sufficient numbers of staff to support people's needs but two staff files did not provide assurances that the registered manager knew the staff were of good character before they worked with people.
Staff received a range of training opportunities reflective of people's needs such as mental health conditions and medication. Staff received regular support and supervision.
People and staff spoke positively of the management of the home. Staff told us they felt supported.
People had access to activities that met their interests including weekly music group, gardening club, local community group and movie nights.
Staff numbers are enough and consistent but they missed reference checks for some staff when hiring.
Two staff files we reviewed did not provide assurances that the registered manager knew the staff were of good character before they worked with people. One staff member had no references in place and another had one character reference even though they had previous employers.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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