Working at Aldridge Court Nursing Home
Little Aston Road, Walsall, WS9 0NN
Operated by Charmend Limited
59 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Strong safety practices, engaging activities with a dedicated coordinator, and supportive staff culture, but ineffective audits and no owner quality checks are concerns."
Safety & Risk
7/10
✓
Where incidents or accidents took place we saw that a system to log and monitor trends were in place and staff knew how to report incidents.
Staff Culture
6/10
✓
Staff told us they received regular supervisions, could attend staff meetings and appraisals took place so they could discuss their development needs.
Staffing Levels
5/10
!
There were enough staff to support people safely.
Training & Dev
6/10
✓
The provider had an induction process which enabled newly appointed staff to shadow more experienced staff before they worked on their own and which incorporated the Care Certificate.
Management
4/10
!
Audits and spot checks were carried out, but there were concerns as to their effectiveness. The provider was unable to evidence how they ensured the service quality was maintained.
Programmes
6/10
✓
We saw that people had access to a range of planned activities which also included the home working with nearby schools. This involved school children coming into the home and spending time with people or the school choir singing. This was all being coordinated by an activities coordinator.
Points to consider
Manager's checks and audits miss problems and there's no proper record of owner visits to check quality.
We found that the registered manager carried out spot checks and audits to ensure the quality of support was maintained. However, these checks had not identified the concerns we found. We were unable to find evidence to show how frequently the provider visited the home and carried out their own quality visits to ensure the home was being managed and run appropriately.
Staffing is enough overall but sometimes people have to wait for help to the toilet.
However, we identified a concern where a person told us they had to sometimes wait for staff to support them to the toilet.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews