Working at Alderwood Care Home

All IPC key questions assured: preventing infections, PPE used effectively, testing accessed, outbreaks managed, policy up to date (2020 IPC inspection); risks proactively managed e.g. luminous tape reduced falls, safe medicines (2018).

Staff morale was extremely high... felt listened to and valued... positive, open and transparent culture... 'Very good teamwork, an open culture and a bright, cheerful working environment'. Per 2018 comprehensive inspection.

Staff told us there were enough staff on shift... staff were not rushed... assisted people without the need to hurry... one to one or two to one support. Per 2018 comprehensive inspection.

Staff had received regular training... champions in key areas including dementia lead qualified to teach... comprehensive induction with Care Certificate, regular supervision and annual appraisal. Per 2018 comprehensive inspection.

The registered manager was motivated, enthusiastic, and committed... visible presence... staff confirmed 'The manager and deputy manager are always there to support us'... leadership outstanding. Per 2018 comprehensive inspection.

Varied person-centred activities: pygmy goats, Thera band exercise classes improving independence, minibus outings, smart speakers, sensory room, themed parties, pet visits, hair salon. Per 2018 comprehensive inspection.