Working at Aldersmead Care Home
17-19 Upper Bognor Road, Bognor Regis, PO21 1JA
Operated by Balcombe Care Homes Limited
38 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff feel happy and work well as a team with good training, but rely on agency workers for shortages and lack guidelines for some as-needed medicines."
Safety & Risk
6/10
✓
The service was clean and hygienic... Staff had received training and kept up to date with changes in guidance... We were assured that the provider was using PPE effectively and safely.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: There was a positive culture in the service and staff told us they were happy in their work. Comments included; 'Love it here, everybody gets on and we work as a team'
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: Agency staff were used to cover known shortages and as far as possible regular agency staff were used.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Additional training was provided in order to meet people's specific care needs or to develop staff. This included supporting staff to complete diplomas in health and social care.
Management
6/10
✓
Per 2018 comprehensive inspection: The registered manager was supportive to staff and had a high profile in the service.
Programmes
6/10
✓
Per 2018 comprehensive inspection: A range of activities and entertainment was organised which people joined in as they wished. These currently include chair exercises, creativity classes, painting, knit and natter, board games, bingo, floor games, quizzes, theme days and external entertainers.
Points to consider
Staffing is enough to meet needs but they rely on agency workers to cover shortages.
Agency staff were used to cover known shortages and as far as possible regular agency staff were used.
Guidelines were missing for some as-needed medicines so staff might not give them consistently.
Individual guidelines for the giving of PRN medicines were not in place to guide staff appropriately.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews