Last updated: 10 February 2026
"Stable experienced staff and strong safety practices with supportive management, although activities lack specialist programmes and a dedicated coordinator."
The provider had effective safeguarding systems in place. Staff understood how to make sure that people were protected from abuse... The management team carried out audits of medications and these showed that no medication errors had been made in the last 12 months.
Staff at all levels understood their roles and responsibilities. They told us they felt involved in developing the service and that they were confident about making suggestions because they felt they would be listened to.
The staff team was experienced and included many long serving staff. A staff member told us, 'There are always cover arrangements in place and staffing is not an issue here.'
New staff had a comprehensive induction and training programme. They were supported to complete the care certificate within 12 weeks... All staff had additional learning, for example to understand more about dementia... regular supervision and an annual appraisal.
Staff told us they felt listened to and that the registered manager and management team were approachable and supportive.
Staff supported people to access and participate in wide a range of activities... These included quizzes, karaoke, physical exercise, games, films and painting... One activity involved children from a local school visiting the home.
Varied basic activities like quizzes, games and school visits, but no specialist programmes or coordinator to add creativity and variety to the working day.
quizzes, karaoke, physical exercise, games, films and painting. One activity involved children from a local school visiting the home which people found rewarding. People were supported to visit places in Hucknall.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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