Working at Alder Grange

The registered manager analysed incidents that had occurred at the service. This ensured action had been taken to lower the risk further occurrences.

One staff member said, 'Staff meetings are good... We can also raise any concerns we have. Anything I have raised has been sorted out straight away.'

People and relatives told us there were enough staff available to meet their needs... We saw there were enough staff available who were deployed effectively

Staff told us they had opportunities to undertake further development and the registered manager actively sought condition specific training; such as sensory impairments.

Staff we spoke with were positive about the registered manager... '[Registered manager's name] is very approachable and supportive. I can speak with them about anything.'

There was an activity co-ordinator at the service who provided stimulation for people during the day. We observed people involved in an activity which was enjoyed by the people involved.