Working at Aldeburgh House
66 Seaview Avenue, Colchester, CO5 8BX
Operated by Consensus Support Services Limited
8 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff enjoy supportive management and a positive culture with innovative activities and strong safety, although unclear staff retention and mostly basic training are drawbacks."
Safety & Risk
8/10
✓
2021: 'We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, promoting safety through premises hygiene, managing outbreaks, policy up to date'
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: 'Staff told us the service was well organised and they enjoyed working there. They said the registered manager and the team coordinator had a visible presence... I definitely feel listened too and can make suggestions'
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: 'Staff told us they felt there was enough staff on shift to keep people safe... staffing levels were enough to keep people safe and to meet all their health and social needs'
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: 'Staff had received training in a range of areas which included; safeguarding, medication and moving and handling... supported with regular supervisions where their professional development was discussed'
Management
7/10
✓
Per 2017 comprehensive inspection: 'Staff told us the service was well organised and they enjoyed working there... The management team are great you can always talk to them about any problems, nothing is too much trouble'
Programmes
7/10
✓
Per 2017 comprehensive inspection: 'person centred care plan champion... supporting the person to put their care plan on a white sheet... care plan onto a USB flash drive... with a wrist watch'; 2021: recreated restaurant interior
Points to consider
Staff levels are enough for safety and outings, but no details on staff staying long-term or using agency workers.
Per 2017: 'Staff told us they felt there was enough staff on shift to keep people safe. Staffing levels had been determined by assessing people's level of dependency, and staffing hours had been allocated according to the individual needs of people'
Training covers basics like safeguarding and meds with supervisions, but staff want more group sessions and no specialist qualifications funded.
Per 2017: 'Training for staff was provided mostly via e-learning and some group based sessions. Staff told us they would prefer more group based training however, they did feel that the training gave them the skills needed'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews