Last updated: 10 February 2026
"Staff feel valued and well supported by leaders with a positive culture, but staffing sometimes relies on agency or extra hours and safety records have small gaps."
Safeguarding training completed, risks assessed with plans in place, issues like DoLS documentation and repositioning addressed promptly by end of visit.
Staff told us they felt valued and very well supported. They said they received regular training and discussed topics in handover meetings.
There were enough staff to meet people’s needs. Staff told us there were enough staff on duty but if this was not possible, agency staff were used.
Staff received ongoing training and support and said they were competent. There was mandatory training and designated champions who cascaded additional learning.
Staff told us they felt valued and very well supported. They were confident leaders would take appropriate action.
People enjoyed a variety of social activities, such as Pilates. Per 2019 inspection: baking, quizzes, poetry group, outings, school children visits.
Staffing is adequate but you might work extra hours or have agency staff when sickness happens.
They said could work extra to cover staff sickness, but if this was not possible, agency staff were used.
Some small gaps in safety records like not always repositioning on time or fully noting mental capacity paperwork conditions.
one person had not been repositioned in line with guidance... two authorisations had conditions attached and staff had not always clearly documented how they were being met.
Training covers the basics and some extras through champions but no mention of specialist courses or funded qualifications.
There was mandatory training and designated champions, who cascaded additional learning to others. Staff received a 6 monthly review and supervision.
AI Generated
Last inspected: March 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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