Working at Alcott Lane
2 Alcott Lane, Birmingham, B37 7AT
Operated by Midway Care Ltd
4 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Approachable management and positive staff culture, although agency staff use and no dedicated activities coordinator are drawbacks."
Safety & Risk
8/10
✓
Peoples' medicines were managed well... Staff understood and implemented the principles of STOMP... PRN protocols linked with people's PBS plans.
Staff Culture
8/10
✓
Staff felt respected, supported and valued by senior staff which supported a positive culture. One staff member told us, 'We are a good team and we work well...'
Staffing Levels
6/10
✓
The service had enough staff, including for individual support for people to take part in activities and visits how and when they wanted. One staff member said, 'Yes there are enough staff...'
Training & Dev
7/10
✓
People were supported by staff who had received relevant and good quality training in evidence-based practice. This included training in... positive behaviour support, and human rights.
Management
8/10
✓
Management were visible in the service, approachable and took a genuine interest in what people, staff and relatives had to say.
Programmes
6/10
✓
People had access to meaningful activities... watching planes... trip to Blackpool... local shops... planning to go to a disco.
Points to consider
Staffing is adequate with enough staff to meet needs, but processes for agency staff mean you might work alongside temps sometimes.
Staff recruitment and induction training processes promoted safety, including those for agency staff.
No dedicated activities coordinator or specialist programmes, so the role focuses on routine care plus staff-led outings and hobbies.
Staff supported people to take part in activities and pursue their interests in their local area.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews