Working at Albion Court Care Centre

No permanent manager in post, so leadership oversight might not be fully reliable yet.

There was no registered manager in post as required by law, however, the current manager was in the process of applying for registration.

Only basic activities like arts, crafts, games, singers and occasional trips, so the role lacks variety from specialist programmes.

There was an activities room where people could get involved in arts and crafts and play board games. Singers would visit the home and trips out were arranged where possible.

Staffing is adequate but nothing special, with no details on staff retention or agency use.

We saw there were enough staff to support people and people did not have to wait long for assistance when needed.