Last updated: 10 February 2026
"Staff feel valued in a positive culture with strong safety protections, although staffing gets busy when residents become upset."
People were protected against the risk of harm and abuse; safe medicines management followed with incidents investigated promptly; robust infection control and PPE use assured. Per 2018 and 2022 inspections.
"The management make it a lovely place to work. They do an outstanding job and recognition for all their hard work." Per 2018 comprehensive inspection.
"Yes, there are enough of us. Sometimes it can get busy, especially if someone becomes upset or aggressive but most of the time it's fine." Per 2018 comprehensive inspection.
Staff had access to comprehensive training including safeguarding, MCA, DoLS, infection control, management of behaviours that could challenge others and Positive Behaviour Support. Per 2018 comprehensive inspection.
Staff felt supported and confident to raise concerns with the manager who they felt would take all necessary action to address any concerns. Per 2018 comprehensive inspection.
Innovative 'family work' sessions, Positive Behavioural Support (PBS), access to Recovery College courses, charity events, music venues, cooking and talent contest. Per 2018 comprehensive inspection.
Staffing is adequate but gets busy sometimes when someone gets upset or aggressive.
"Sometimes it can get busy, especially if someone becomes upset or aggressive but most of the time it's fine." Per 2018 comprehensive inspection.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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