Working at Albert House Residential Home
22 Albert Road, Colne, BB8 0AA
Operated by Albert House Residential Home Ltd
29 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Staff feel supported by an approachable manager, but serious fall incidents with injuries and gaps in post-fall monitoring raise major safety concerns."
Safety & Risk
4/10
!
Improvements were required to demonstrate how staff observed people after falls and documentation. Per 2017 comprehensive inspection.
Staff Culture
6/10
✓
Staff we spoke with told us they felt the registered manager worked with them and supported them to provide good quality care. Per 2017 comprehensive inspection.
Staffing Levels
5/10
!
There were sufficient staff to provide continuity of support should there be a staff shortage. Per 2021 inspection.
Training & Dev
5/10
!
Staff responsible for assisting people with their medicines had received training to ensure they had the competency and skills required. Per 2017 comprehensive inspection.
Management
7/10
✓
Staff said '[Registered manager] listens to you and is approachable. Her door is always open we know we can make suggestions and feel listened to.' Per 2017 comprehensive inspection.
Programmes
4/10
!
We saw evidence of various activities including day trips to the theatre and the local community. Per 2017 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews