Last updated: 10 February 2026
"Approachable managers and a positive friendly atmosphere, but incomplete risk records and missed fire equipment checks need attention."
The records used to record how risks to people's safety were monitored were not always fully completed. Fire equipment safety checks had not been completed for two months prior to the inspection.
Our observations throughout the inspection showed there was a positive, calm and friendly atmosphere within the home.
There were enough suitably experienced and qualified staff in place in keep people safe.
People were cared for by staff who were well trained, experienced and had the skills needed to provide them with effective care.
People and staff all praised the approach of the registered manager and director, who they found approachable.
People liked the activities that were provided and the assistance they received from the activities coordinator with their own chosen activities.
Risk records like repositioning or wound monitoring are not always fully completed, and fire equipment checks were missed for two months.
Staff did not always complete people's records in enough detail to reflect the actions they had taken. Fire equipment safety checks had not been completed for two months prior to the inspection.
Staffing is adequate with enough experienced staff on duty, but no details on low agency use or strong retention.
There were enough suitably experienced and qualified staff in place to keep people safe.
Only standard training with some mandatory courses like data protection not completed by all staff.
Not all staff had completed data protection training.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp