Last updated: 9 February 2026
"Supportive leadership and effective safety, but staffing and activities programmes need attention."
We were assured that the provider was making sure infection outbreaks could be effectively prevented or managed.
Per 2020 comprehensive inspection: The registered manager explained how they ensured the staff voice was heard. They said, 'I think I am a very approachable manager. I have got some staff feedback through questionnaires.'
Per 2020 comprehensive inspection: Records confirmed there were enough staff on duty to meet people's needs and call bells were answered in a timely manner.
Per 2020 comprehensive inspection: Records showed staff were up to date with training. Training offered included dementia awareness, incontinence, swallowing difficulties and moving and handling.
Per 2020 comprehensive inspection: Staff also gave positive feedback about the leadership in the service. One staff member told us, '[Registered manager] is very alert. Every day [they] come and check everything. [They] are supportive [and] respect everybody.'
Per 2020 comprehensive inspection: A range of activities were available to people including karaoke, ball games and bingo, mobility sessions, memory games and sing-alongs. People were also offered one to one activities in their rooms such as hand massage and pedicures.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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