Working at Albany Lodge

Big gaps in staff training, like over half not done safeguarding and no dementia or meds courses.

Fifty-three per cent of staff had outstanding safeguarding training... no training related to the safe administration of medicines.

Not enough staff for high needs residents, relying on agency workers who don't know them well.

people with higher needs could be challenging for current staffing levels if people were to receive the level of support they needed. This particularly applied to agency or bank staff.

Weak safeguarding with training gaps and delays reporting concerns, plus medication errors.

delays in safeguarding referrals to the Local Authority and CQC notifications... 17 incidents of late/missed medication.