Last updated: 10 February 2026
"Strong safety and staff feeling valued with good training, but limited activities without a coordinator and adequate staffing hold it back."
2022: Assured on IPC including PPE use/training, regular cleaning/disinfection, testing, audits, up-to-date policy; per 2017: robust safeguarding, safe medicines, recruitment.
Per 2017: Staff morale good, felt valued and supported, comfortable raising concerns, good team communication.
Per 2017: Sufficient numbers of staff deployed, levels reviewed and adjusted to needs; 2022: measures to mitigate COVID-19 staff pressures.
Per 2017: Induction programme embracing Care Certificate, ongoing mandatory and specialist training for behaviours that challenge, regular supervision and appraisals.
Per 2017: Staff felt valued and supported by registered manager, visible and responsive; 2022: manager followed guidance, responsive to concerns with immediate fixes.
Per 2017: Community outings including swimming, horse riding, bowling, castle visits; staff encourage participation based on interests.
Days include community outings like swimming and horse riding, but no activities coordinator or specialist programmes for variety.
Per 2017 inspection: 'People go swimming, horse riding and they visit the castle. They are always doing things and there always seems to be plenty of staff to help them go out'
Staffing meets needs with some flexibility for changes, but nothing special like low agency use or strong retention info.
Per 2017: 'There were sufficient numbers of staff deployed to ensure the needs of people could be met. Staffing levels were kept under review and adjusted based on people's changing needs'; 2022: measures for COVID staff pressures
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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