Last updated: 9 February 2026
"Stable staffing with no agency use and a positive, supportive culture, but limited activities make most work routine personal care."
People were safe and protected from harm with embedded procedures... risks were managed well. Incidents were reported... investigated promptly with lessons learnt... Infection prevention and control measures were robust.
Staff spoke positively about the culture... 'I think we have an open home... managers door is always open'... 'visions and values of Alban Manor as... family home.'... strong sense of teamwork and comradery... independent audit... caring, compassionate...
There were sufficient staff employed to meet people’s needs with no agency staff used... 'The carers have the time they need to give proper care. There is easily enough staff'... hours of care provided... in excess of the assessed amount
'We have the online platform but we also have face to face training and if we want more... they will provide it'... 'I asked [registered manager] for PEG feed training so they organised extra sessions'... champions in place for things like dementia
Staff were all very positive and supportive of the registered manager... 'I think it is a safe home, it is well managed by [registered manager] who is a really good manager. They are on the floor and gets involved.'
staff told us about recent visits by a bird of prey centre, day trips to the cathedral, trips to pubs, restaurants, garden centres and a visiting musician.
No specialist activities programmes or creative innovations, just basic outings and visitors so most of the job is routine personal care.
staff told us about recent visits by a bird of prey centre, day trips to the cathedral, trips to pubs, restaurants, garden centres and a visiting musician.
AI Generated
Last inspected: December 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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