Working at Alandale Residential Home

Safety checks on medication and infection control have serious gaps like missing medicine records and wrong bins for waste, putting people at risk.

One person had a prescribed medicine that was not listed on the medicines administration records (MAR). The administering staff member did not know if the person should have the medicine or not... Used PPE had been discarded in open bins, or swing bins. This increased the risk of infection.

Managers are not doing regular audits or checks, so problems with records and risks go unnoticed.

The registered provider and registered manager did not complete regular audits on the service to ensure it was safe and identify any areas for improvement. There was a lack of oversight for areas highlighted within this report including medicines, accident and incidents management.

Activities sound basic like entertainment and events with no sign of a dedicated coordinator or special programmes to make shifts more interesting.

One relative told us they were happy with the activities on offer, 'I come during the day and they have a lot of entertainment and people doing stuff. They have a lot of it here it's a big positive regardless if you want to join in or not. There are various things that I've seen them do'.