Working at Alan Morkill House
88 St Marks Road, London, W10 6BY
Operated by GCH (Alan Morkill House) Limited
49 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Approachable management and a family atmosphere shine through, but short-notice staff absences and training gaps on safeguarding and medicines hold it back."
Safety & Risk
8/10
✓
All IPC assurances met including cleaning, PPE use, testing, outbreak management; good safeguarding, risk assessments, medicines audits, incident learning in 2019. 2021 IPC and 2019 inspections.
Staff Culture
7/10
✓
Staff described family atmosphere as great strength, said everyone gets on and helps each other; felt supported by approachable management. Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
People said there was enough staff and call bells were answered promptly, but some staff said short-notice absences impacted morning care until replacements arrived; agency used for COVID isolations. Per 2019 and 2021 inspections.
Training & Dev
5/10
!
Staff had Care Certificate induction, further training available, regular supervision, but some had gaps in safeguarding and medicines knowledge addressed post-inspection. Per 2019 comprehensive inspection.
Management
7/10
✓
People and their relatives spoke very highly of the registered manager who had successfully led the improvements; staff felt supported by approachable management. Per 2019 comprehensive inspection.
Programmes
6/10
✓
Activities coordinator ran varied programme including vintage cinema, Mothers' Day coffee shop event, one-to-one engagement, activity champions; some weekend variety concerns addressed. Per 2019 comprehensive inspection.
Points to consider
Staffing is usually adequate but short notice absences mean the morning shift can feel stretched until agency staff arrive.
Some staff told us they thought there was generally enough staff but when staff were absent at short notice this impacted the care provided in the morning until a replacement could be found. Per 2019 inspection.
Some care workers had gaps in their knowledge of protecting residents from harm and safe medicines use.
Some staff we spoke with had gaps in their theoretical knowledge around safeguarding and medicines. Per 2019 inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews