Last updated: 9 February 2026
"Strong safety and infection prevention, available supportive management, sufficient skilled staffing, regular training, supervision and team meetings."
2020 IPC inspection: Assured provider met good infection prevention guidelines, effective PPE use, social distancing, visitor controls, testing access.
Per 2018 comprehensive inspection: Staff attended regular meetings with agenda to raise concerns, discuss improvements; manager always available.
Per 2018 comprehensive inspection: People were supported by sufficient numbers of staff who had the right skills mix, including one-to-one support; extra staff provided for hospital needs.
Per 2018 comprehensive inspection: Staff had regular updated training including specific training for epilepsy and autism, regular supervision and yearly appraisals.
Per 2018 comprehensive inspection: Staff told us the registered manager was always available and telephone numbers were accessible; promoted an open and transparent culture.
Per 2018 comprehensive inspection: Support activity worker provides 1-1 time; people attend day centres, theatre, cinema, swimming, concerts, holidays, day trips.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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