Last updated: 9 February 2026
"Staff feel supported by management with enough staff and good safety practices, but gaps in mandatory training hold it back."
2021 IPC inspection: We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, and promoting safety through the layout and hygiene practices of the premises.
Per 2019 comprehensive inspection: Staff said they felt supported and listened to by the registered manager and there was a clear expectation for staff to deliver a good standard of care to people.
Per 2019 comprehensive inspection: We saw that during the inspection there were enough staff to support people. Senior staff confirmed that the number of staff working on each shift was based on people's care and support needs.
Per 2019 comprehensive inspection: Records showed that not all staff had completed their mandatory training, including a new staff member. Staff training records showed that not all staff had completed their mandatory training.
Per 2019 comprehensive inspection: Staff felt supported by the registered manager and other staff colleagues. Audits were carried out to monitor the service and address any improvements required.
Per 2019 comprehensive inspection: People were supported to maintain their interests and hobbies both inside and outside of the service. People were seen coming and going from the home, including to college, day centre, and work.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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