Last updated: 10 February 2026
"Staff culture allows some concerns to be raised, but unstable leadership with managers leaving quickly, staffing shortages and outdated training hold it back."
We identified some people’s needs were not met in respect of management of skin integrity, personal hygiene, nutrition and hydration.
Mixed staff feedback on raising concerns: 'I could report poor practice to the manager, but I don't think I would be taken seriously depending on what the concern raised was.'
Staff comment: 'I believe the staffing levels within the home are well below the number of staff to cover all the floors, also there are not enough night staff to cover all floors which poses a risk.'
The provider’s training matrix identified some staff were out of date with required training.
Staff feedback: 'I don't feel like I can raise any concerns with the manager as the managers do not stay long at the care home.'
Not covered in report
No permanent manager, managers come and go quickly so leadership feels unstable.
managers do not stay long at the care home
Not enough staff to cover all floors safely, especially nights.
I believe the staffing levels within the home are well below the number of staff to cover all the floors, also there are not enough night staff to cover all floors which poses a risk to the residents and staff on duty
Some staff behind on mandatory training which affects care quality.
The provider’s training matrix identified some staff were out of date with required training
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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