Working at Aire House
6 Westcliff Grove, Harrogate, HG2 0PL
Operated by Parkcare Homes (No.2) Limited
8 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel motivated in an open culture with strong safety and supportive management, but COVID staffing pressures and standard training hold it back."
Safety & Risk
8/10
✓
We were assured provider preventing infections, using PPE effectively, up-to-date policy, risk assessments. (2022); safe medicines with competency assessments. Per 2017 inspection.
Staff Culture
8/10
✓
Staff said 'I love it here. We are a motivated team' and had real enthusiasm; open, transparent culture. Per 2017 inspection.
Staffing Levels
6/10
✓
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. (2022); staffing levels dependent on needs and increased for activities. Per 2017 inspection.
Training & Dev
6/10
✓
Staff received appropriate training... supervisions and appraisals were used to reflect on their personal development needs. Per 2017 inspection.
Management
7/10
✓
The registered manager spent time in the service each week and was contactable; staff spoke positively: 'Senior managers are really supportive' and 'I feel very motivated.' Per 2017 inspection.
Programmes
7/10
✓
People involved in wide range including jobs, cycling, football, pub trips, holidays, evening activities; staff initiated nightclub events, national award. Per 2017 inspection.
Points to consider
Staffing is adequate and flexible for activities, but COVID caused staff pressures needing mitigation steps.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. (2022)
Only standard training with supervisions, no specialist courses or funded qualifications.
Staff received appropriate training to give them the knowledge and skills needed... supervisions and appraisals were used. Per 2017 inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews